Can't print signature Help??

  • jessicaolivier130
    Asked on February 6, 2017 at 8:05 PM

    I have created an encrypted form and when I view the submissions and it opens you can see the signature on the form however when I print the form there is no signature.

    Can you please inform me what I am doing wrong.

    Regards,

    Jessica

  • liyam
    Replied on February 6, 2017 at 10:58 PM

    Hello Jessica,

    If you are printing via browser, it most likely that the image is not showing when it is about to be printed. Your solution here is download the PDF of the submission, it should include the signature there and you can print with the image appearing in it.

    Thanks.