Why I did not receive any notification email once form has been submit?

  • putra86
    Asked on February 6, 2017 at 8:17 PM

    Dear support,

     

    i do link the email in the form for the notification, but once i try to keyin and submit the form, i didn't receive any autoresponce email. please asist this matter.

     

    link of my form: https://form.jotform.me/70358185422456

     

    regards,

    Akmal

    akmal@wiyatravel.com

     

  • Chriistian Jotform Support
    Replied on February 6, 2017 at 11:04 PM

    The email address info@wiyatravel.com was added to the bounce list, which is why the email notifications failed to send. I have now removed your address from the list so the next notifications should send successfully. 

    To prevent further bouncing issues, please see our guide here on How to Prevent Email Bouncing Related Issues.
    Regards.