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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    recover account?

    Asked by Justin Freitag  on February 07, 2017 at 02:22 AM

    Hi, I raised this several months ago but never received a response. The employee who set this up for us left the company without leaving the credentials to access the account. We're hoping to recover the account/data, so we're keen to understand if this is possible.

    event tracking image: "//events.jotform.com/jsform/61753029028858/?ref=&res=2560x1440&eventID=1486451740055_61753029028858_kYVfCWL&loc=https%253A%252F%252Fwww.pointsbet.com%252F"


    I can be reached on the email above.






    Page URL:

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    Answered by Ian on February 07, 2017 at 03:13 AM

    The account is registered with email p******tic@g**il.com

    You can use Forgot Password at www.jotform.com under Login > Forgot Password