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    How to setup Autoresponer email?

    Asked by capconnect on February 07, 2017 at 04:27 AM



    Hi, for the above form created some time ago, the auto responder emails (ie what the person completing sees)  had manual entry fields so that 

    1) Sender Name = I could make the company name ie  Cap Connect

    2) Reply to email - f.ayhan@cap-connect.com

    3) recipient emails - others who would see this email - is this right?

    On my new form https://form.jotformeu.com/60524091894358 i dont have the same manula options.

    how can i replicate the same in this forma as the one above please?


    Additionally, i have had to change my email on the system to my personal email of f.ayhan@btinternet,.com as f.ayhan@cap-connec.com  which is my valid email company email address your sytem said was bouncing. I want to restore this email again in my settings. was there a glitch in your system?  not sure why it doesn't recognise my email address. 


    many thanks




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    JotForm Support

    Answered by Nik_C on February 07, 2017 at 05:21 AM

    Hello Funda,

    You can change all that information in Emails settings:

    I checked those settings in this form: https://form.jotformeu.com/60524091894358.

    Regarding your other question, I opened a separate thread and we will attend it here.

    If you have any further questions, please let us know.

    Thank you!