What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change email address in the billing information?

    Asked by ninthnotion on February 07, 2017 at 07:16 AM

    WHEN I TRY TO UPDATE MY ADDRESS. IT KEEPS TELLING ME THAT THE E-MAIL ADDRESS ON FILE IS WRONG. WHICH IS CLEARLY NOT. PLEASE FIND ATTACHED THE SCREEN SHOT.

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    JotForm Support

    Answered by olivia on February 07, 2017 at 07:33 AM

    Hi,

    It is seen that you have opened another thread about the same issue and my colleague was already answered you in this thread.

    Please follow your issue via this link: https://www.jotform.com/answers/1058882 

    If you need any other details, please feel free to let us know.

    Thank you.