- evilsizortrans2Asked on February 07, 2017 at 10:12 AM
I had just updated this form to verify the Billing Zip Code and then verified the form. When I went back to check this form the Billing Zip reverted back to NONE and the form wasn't verified with Stripe. Please advise. I need to be able to count on the payments processing properly. Thank you!Page URL:
- JotForm Supportashwin_dAnswered on February 07, 2017 at 11:24 AM
I'm sorry for the trouble caused to you.
I did try to change the "Use Field as Billing Address" as "Billing Zip Code" field but it did not save. I am reporting this issue to our backend team. We will get back to you as soon as we have any update from them.
For now, I switched to version 3 editor and I was able to save the textbox for "Use Field as Billing Address".
- JotForm DeveloperomurAnswered on March 03, 2017 at 02:00 AM
Thank you very much for reporting the issue.
The problem has been resolved. It is working as expected now.