Why is the text formatted differently during editing and live?

  • twilliamsLancera
    Asked on February 7, 2017 at 11:27 AM

    The first picture here is what it looks like when I am editing the form. The first part here is an upload, then a text box. Below that are uploads with descriptions. I want to have the descriptions look like they do while I am editing but when it goes live all the text gets scrunched below the button.

    Editing

    Why is the text formatted differently during editing and live? Image 1 Screenshot 30

     

    Live

    Why is the text formatted differently during editing and live? Image 2 Screenshot 41

    Jotform Thread 1059206 Screenshot
  • Nik_C
    Replied on February 7, 2017 at 12:56 PM

    I checked your form and I see the problem.

    Please allow me some time to check this for you and I'll get back to you through this thread as soon as possible.

    Thank you!

  • Nik_C
    Replied on February 8, 2017 at 7:38 AM

    Thank you for your patience.

    Please copy and paste the below CSS into your Custom CSS field:

    #id_36 .form-sub-label {

        width : 500px;

    }

     

    #id_37 .form-sub-label {

        width : 500px;

    }

     

    #id_38 .form-sub-label {

        width : 500px;

    }

     

    #id_41 .form-sub-label {

        width : 500px;

    }

    It will adjust the labels, but feel free to increase the width more if you need.

    Let us know how it worked for you!

    Thank you!

  • twilliamsLancera
    Replied on February 10, 2017 at 1:04 PM

    Thank you that worked perfectly.