What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the text formatted differently during editing and live?

    Asked by twilliamsLancera on February 07, 2017 at 11:27 AM

    The first picture here is what it looks like when I am editing the form. The first part here is an upload, then a text box. Below that are uploads with descriptions. I want to have the descriptions look like they do while I am editing but when it goes live all the text gets scrunched below the button.

    Editing

     

    Live

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Nik_C on February 07, 2017 at 12:56 PM

    I checked your form and I see the problem.

    Please allow me some time to check this for you and I'll get back to you through this thread as soon as possible.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Nik_C on February 08, 2017 at 07:38 AM

    Thank you for your patience.

    Please copy and paste the below CSS into your Custom CSS field:

    #id_36 .form-sub-label {

        width : 500px;

    }

     

    #id_37 .form-sub-label {

        width : 500px;

    }

     

    #id_38 .form-sub-label {

        width : 500px;

    }

     

    #id_41 .form-sub-label {

        width : 500px;

    }

    It will adjust the labels, but feel free to increase the width more if you need.

    Let us know how it worked for you!

    Thank you!

  • Profile Image

    Answered by twilliamsLancera on February 10, 2017 at 01:04 PM

    Thank you that worked perfectly.