What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I get email updates when additional information is added to the jotform?

    Asked by SqueezeJuiceWorks on February 07, 2017 at 11:42 AM

    I have an intake form for orders at my business. There is an "additinal info" section kn the form in which special requests or dtails about the order can be noted.

    I would like to know if there is a setting that would allow me to recieve a direct wmail notification if a form has been submitted with additional information?

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    JotForm Support

    Answered by John_Benson on February 07, 2017 at 01:01 PM

    Yes, this is possible. You can set an email conditions to your form. Here's a guide: How-to-Send-Email-Based-on-User-s-Answer

    Here's an example of my condition:

    It means that IF the text field is equal to "Send mail to manager". The email notification will send an email to the manager@email.com 

    If you have any questions, please let us know. Thank you.