Can I get email updates when additional information is added to the jotform?

  • Profile Image
    Asked on February 07, 2017 at 11:42 AM

    I have an intake form for orders at my business. There is an "additinal info" section kn the form in which special requests or dtails about the order can be noted.

    I would like to know if there is a setting that would allow me to recieve a direct wmail notification if a form has been submitted with additional information?

  • Profile Image
    Answered on February 07, 2017 at 01:01 PM

    Yes, this is possible. You can set an email conditions to your form. Here's a guide: How-to-Send-Email-Based-on-User-s-Answer

    Here's an example of my condition:

    It means that IF the text field is equal to "Send mail to manager". The email notification will send an email to the 

    If you have any questions, please let us know. Thank you.