What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    On the email submission, how do I show each question even though there may be no answer provided?

    Asked by dstixrood on February 07, 2017 at 11:56 AM

    I built a form for clients into which they can put their tax information.  The tax preparer has to see each question in the submission so she can prompt clients when they leave things out.  How do I do that?  I am struggling to find where to do this with the new format.  Thanks.

    Page URL:
    https://form.jotform.com/61726578015964

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    JotForm Support

    Answered by BJoanna on February 07, 2017 at 01:16 PM

    If I understood you correctly, you want that all fields (empty and filled) are shown inside of email Notification. To achieve this you need to set Hide Empty Fields option to NO inside of your email Notification settings.

    Hope this will help. Let us know if you need further assistance. 

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    Answered by dstixrood on February 07, 2017 at 01:45 PM
    Got it, thanks.

    ...
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    JotForm Support

    Answered by BJoanna on February 07, 2017 at 02:31 PM

    You're welcome.

    Feel free to contact us if you have any other questions or issues.