What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel my subscription

    Asked by Leonor Zavaleta Torres on February 07, 2017 at 01:28 PM
    A MI ME PASO EXACTAMENTE LO MISMO agarraron de mi cuenta 15 dolares y pico y no se que hacer , primero empezaron con un dolar y no puede ser. por favor si alguien resolvió su problema ayúdeme.
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    JotForm Support

    Answered by Kiran on February 07, 2017 at 01:33 PM

    I am not able to find any accounts registered with your email address. Could you provide us with the account user name or the email address registered with the account or the transaction id so that we can check the information for you?

    You may also let us know any form ID or the web page URL where the form is embedded so that we can check the account information. 

    We will wait for your response. Thank you!