- JotForm SupportKiranAnswered on February 07, 2017 at 01:33 PM
I am not able to find any accounts registered with your email address. Could you provide us with the account user name or the email address registered with the account or the transaction id so that we can check the information for you?
You may also let us know any form ID or the web page URL where the form is embedded so that we can check the account information.
We will wait for your response. Thank you!