What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm v4: Fields drag and drop does not work right on imported Adobe Forms Central forms

    Asked by Jaclynn on February 07, 2017 at 01:44 PM

    In the new version I'm having trouble with dragging and dropping fields. I will drag a text field to one place in my form and then when I drop it, it automatically defaults to a different location in the form. I've waited for other fields to move before releasing  and it does the same thing. Is this something that can be fixed or is there a trick that I'm missing? It's a cloned application so I don't know if that makes a difference... 

    Other than this hiccup the new version is great! 

    Thank you!

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    JotForm Support

    Answered by Mike on February 07, 2017 at 03:05 PM

    It seems that a form template was originally imported from Adobe Forms Central, and now there is a compatibility issue with our new form builder. I have escalated a bug report ticket to our developers.

    We will let you know if we have any updates on this.

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    JotForm Developer

    Answered by berkay on February 10, 2017 at 04:45 AM


    We are sorry for interruption, this issue is fixed now.

    You can keep using JotForm,