What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will I have to pay a fee if people purchase items through Paypal?

    Asked by GBBC on February 07, 2017 at 01:54 PM

    We are a non-profit, currently using forms through our wesite (leaguelineup.com)

    When a sponsor uses our forms to donate we have to pay 1% of the purchase price to the website. Will we have to pay you anything for using your forms if we stay within the minimum parameters for a free account?

    Page URL:
    https://www.leaguelineup.com/formpreview.asp?url=lohsbaseball&amp;form<br/>ID=116532

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    JotForm Support

    Answered by Jan on February 07, 2017 at 03:07 PM

    If you will be receiving payments from your users using the payment integration, it will be counted as a "Payment Submission". Please take note that under the Free plan, you can only receive 10 payment submissions per month.

    You don't need to upgrade your plan as long as you stay within the limit. Please check our pricing page for more information about the limits.

    We do provide discount for non-profit organizations. Please go to this page: (https://www.jotform.com/nonprofit/pricing) and follow the instructions. We'll review the application and upon approval, you will receive an email with the instructions on how to upgrade your account.

    If you have any questions, let us know. Thank you.