What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where can I update my billing information to reflect my bank account change?

    Asked by PoughkeepsieFarmProject on February 07, 2017 at 02:57 PM

    I changed my bank account - where can I update the info

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    JotForm Support

    Answered by AIDAN on February 07, 2017 at 04:51 PM

    Hi, thank you for contacting us.

    I understand that you would like to change the credit card attached to your JotForm account. In order to do so please login then:

    1. Open https://www.jotform.com/myaccount/billing

    2. Scroll down to the "Payment Method" section.

    3. Click the green "Change Credit Card" button.

    If this is not what you meant by your request, please accept my apologies in advance, and kindly provide more information so that we can assist you better. Thank you.