My form is stuck on "Please wait" after pressing "Submit"

  • conventus
    Asked on February 7, 2017 at 3:07 PM

    Hi,

     

    My contact form worked during a test run before creating the unique url. However, now whenever you try to press "Submit", it gets stuck on a "Please Wait" notification. The link was copied and pasted onto a .pdf flyer (attached) and shared as an email attachment. 

     

    Any suggestions on why the form is no longer working? Please help! 

     

    Thanks!

     

    Dani

    Jotform Thread 1059517 Screenshot
    Page URL: https://form.jotform.com/conventus/spread-the-word
  • John_Benson
    Replied on February 7, 2017 at 4:51 PM

    I was able to replicate the issue using your form's direct link. I was stuck at "Please wait" button after hitting the Submit button. However, it is working properly on a cloned form.

    Please try disabling the Send Post Data in the Form Settings:

    My form is stuck on Please wait after pressing Submit Image 1 Screenshot 20

    If the issue persists, please try cloning your form and test it again if it is working or not. Here's a guide: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

     

    Let us know how it goes. Thank you.