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    My form is stuck on "Please wait" after pressing "Submit"

    Asked by conventus on February 07, 2017 at 03:07 PM



    My contact form worked during a test run before creating the unique url. However, now whenever you try to press "Submit", it gets stuck on a "Please Wait" notification. The link was copied and pasted onto a .pdf flyer (attached) and shared as an email attachment. 


    Any suggestions on why the form is no longer working? Please help! 





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    JotForm Support

    Answered by John_Benson on February 07, 2017 at 04:51 PM

    I was able to replicate the issue using your form's direct link. I was stuck at "Please wait" button after hitting the Submit button. However, it is working properly on a cloned form.

    Please try disabling the Send Post Data in the Form Settings:

    If the issue persists, please try cloning your form and test it again if it is working or not. Here's a guide: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account


    Let us know how it goes. Thank you.