Why is my form disabled?

  • jkirbytravel
    Asked on February 7, 2017 at 3:16 PM

    I just made a form and tried to view it but it says its disabled? why? and how do I fix this?

  • Welvin Support Team Lead
    Replied on February 7, 2017 at 5:07 PM

    That is because your form is asking for credit card details using our plain text fields. We do not allow such forms. It's against our Terms of Use for Phishing.

    http://www.jotform.com/terms/ 

    I have reactivated your account, but I have deleted the CC fields.

    If you would like to collect a payment at a later date, please use our payment integrations and enable authorization.

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization