Our jotform is not working

Hi, Our jotform is no longer working. I have attached a picture of what the page looks like when we try to access it.

This is because it has exceeded the storage limit for free account 100 MB , therefore you should upgrade or buy the storage plan which is only $5 a month.

Would you be able to help us upgrade?
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*Sandra Pasillas*, Administrative Assistant
Pathfinders and Youth Department
Central California Conference
Phone: (559) 347-3174
Fax: (559) 347-3076
http://cccpathfinders.org/
http://cccsdayouth.org/
...

I have re-enabled temporary your account cccyouth.

Now you can upgrade. Just one thing: If you purchase the Storage plan, the account will still have the same limits as a free account, just with more storage for submissions. So I guess upgrading to Bronze is more suitable, but it is up to you.

Hi,
Can you re-enable our account and let me know how i can upgrade?
...

Hi Sandra,

I activated your account temporary. Please log in to your Jotform account and follow these steps in order to upgrade your account. 

#1- After you log in to your account, please go to the "Pricing" page.

https://www.jotform.com/pricing

#2- Choose a plan that best meets your needs and then please click on the "Upgrade" button.

#3- Select your payment schedule and your payment method. 

#4- Finally, make your payment and that's all.

Moreover, we have a user guide if you want to follow it.

How to Upgrade My Account

If you need further assistance, please let us know.

Kindest Regards.

Greeting,
I was not able to upgrade our account, Please activate our account so
that i may upgrade it today.
Thanks,
--
*Sandra Pasillas*, Administrative Assistant
Pathfinders and Youth Department
Central California Conference
Phone: (559) 347-3174
Fax: (559) 347-3076
http://cccpathfinders.org/
http://cccsdayouth.org/
...

Hello,

Our records shows the account was upgraded to Bronze yearly plan in March 2nd.

Please let us know if we can further assist you.