What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Andy Gardner  on February 07, 2017 at 04:02 PM

    Our password started not working, so I tried to reset using our login email:  pm@potatomike.com and I get a message saying that there is no account with that name.  

    Please let me know how to get back in or to restore settings.


    Andy Gardner

    Business Operations, PotatoMike.com

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on February 07, 2017 at 05:32 PM

    There is only a guest account registered with that email address. If you have created a form with a guest account, please give us the link to it. Otherwise go ahead and sign up a free account with us.