How do I set up an email that automatically alerts the customer when a

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    jmdenali
    Asked on June 10, 2012 at 01:28 AM

    How do I set up an email that automatically alerts the customer when a recurring payment has been made? Also, is there a way for the subscriber to cancel the recurring subscription... we use auth.net



    This is a re-post of a comment on How to Setup a Recurring Payment Option

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    idarktech
    Answered on June 10, 2012 at 04:20 AM

    Hi there,

    To my knowledge, they'll be notified via authorize.net when they've been charged via authorize.net. In short, authorize.net would handle the rest once your form is integrated with this payment gateway. Cancelling subscription can also be done thru authorize.net, you may find this thread helpful: https://support.authorize.net/authkb/index?page=content&id=A656&actp=search&viewlocale=en_US&searchid=1339315873947

    Hope I was able to shed some light in your question. Feel free to ask around the forum if you have any other questions. Thank you!