What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I CANT RECEIVE ANY FORMS

    Asked by teray245 on June 10, 2012 at 06:52 AM

    PLEASE HELP I TRIED TO SEND AN EXAMPLE TO MY E-MAIL. BUT I DIDNT RECEIVE IT.

  • Profile Image

    Answered by gori-mathew on June 10, 2012 at 07:23 AM

    Hi;

    We apologize for inconvenience caused. Please lets know the URL of the form you are referring above.

    Can you try to change your Sender Name to JotForm, and your Sender-Email to noreply@jotform.com and then do a test? If this doesn't work please do let us know.

    Can you check your spam / junk folder and see if they were sent to the folder.You can also add JotMails ip addresses to your mail providers whitelists.

    JotMails IP Addresses

    If this still doesn't work, please do let us know.