I CANT RECEIVE ANY FORMS

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    teray245
    Asked on June 10, 2012 at 06:52 AM

    PLEASE HELP I TRIED TO SEND AN EXAMPLE TO MY E-MAIL. BUT I DIDNT RECEIVE IT.

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    gori-mathew
    Answered on June 10, 2012 at 07:23 AM

    Hi;

    We apologize for inconvenience caused. Please lets know the URL of the form you are referring above.

    Can you try to change your Sender Name to JotForm, and your Sender-Email to noreply@jotform.com and then do a test? If this doesn't work please do let us know.

    Can you check your spam / junk folder and see if they were sent to the folder.You can also add JotMails ip addresses to your mail providers whitelists.

    JotMails IP Addresses

    If this still doesn't work, please do let us know.