What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am not familiar with the ticketing system that you have in Wordpress, could you please let us know what it is?
We don't have a direct integration with a ticketing system, however, we have an integration with Zapier that allows you to integrate with a number of ticketing system. One example is JotForm-Zapier-Zendesk integration. You can learn more about it on this link: https://zapier.com/zapbook/jotform/zendesk/
If you are a developer then you pass the submission data to your ticketing system via POST method. You can either use Webhook which you can check here: https://www.jotform.com/help/245-How-to-Setup-a-Webhook-with-JotForm. Or you can enable POST method directly in your form settings: https://www.jotform.com/help/51-How-to-Post-Submission-Data-to-Thank-You-Page
I hope that helps.