What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel my subscription

    Asked by Althia McKenna on February 07, 2017 at 10:20 PM

    only use it from june to october

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    JotForm Support

    Answered by amy on February 08, 2017 at 01:23 AM


    I downgraded your account from the BRONZE - Monthly plan to the FREE plan. Also, I added you to the PayPal refund queue for the remaining days. However, please follow our user guide in order to cancel your PayPal subscription.

    How Can I Cancel My PayPal Subscription?

    As your account is in our FREE plan now, please don't forget to check your usage limits after you log in to your Jotform account.

    If you need further assistance, let us know.

    Thank you.