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    Form was unable to load yesterday.

    Asked by Jayash on February 08, 2017 at 12:36 AM

    hi Team,

    We have observed that form on below page is not loading at all. This had captured in one on UX video. 

    http://campaign.editage.com/english-editing/ 

     

    Here are details, refer to attached screenshot: 

    7th Feb,,10:26 AM IST

     

    Please help me understand root cause for it and also resolution to it. 

     

    Thank you

    Madhuri

    Page URL:
    http://campaign.editage.com/english-editing/

    Screenshot
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    JotForm Support

    Answered by candy on February 08, 2017 at 01:46 AM

    Dear Madhuri,

    We are sorry for the inconvenience you have.

    As I have checked, your form embedded in your website works perfectly now. I've fulfilled and submitted the form with no error. Also, I have seen my test submission in your submission page.

    Also, I have cleared your form caches in order to avoid any possible issue.

    Please check again. If the issue still persists, let us know.

    Thank you.