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    Accidentally Deleted all Submissions / Cancellazione dati report

    Asked by giovama on February 08, 2017 at 05:38 AM

    ho cancellato per errore tutti i dati nel report , come posso recuperarli ?

     

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    JotForm Support

    Answered by Ian on February 08, 2017 at 05:48 AM

    Purtroppo, quando si elimina una sottomissione, è permanente e irreversibile. I dati sono di proprietà dell'utente, con questo, non creiamo copie di esso, una volta eliminate. Si rimuovere o eliminato nei nostri server.

    Se si dispone di impostare una notifica per inviare una copia della presentazione via e-mail, è possibile utilizzare che come riferimento.

    Un altro modo è quello di verificare la storia e-mail del vostro modulo, è possibile anche verificare i dati di presentazione da lì. Ecco una guida che si possono seguire: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

     

    Spero che aiuti. Vi consiglio caldamente sfruttando le seguenti integrazioni in caso di cancellazione accidentale dei dati:

    Invia automaticamente i dati di presentazione su un foglio di calcolo di Google: http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

    Carica osservazioni PDF e il file carica automaticamente nel tuo account Google Drive: http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    Carica osservazioni PDF e il file carica automaticamente nel tuo account Dropbox: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    Queste integrazioni vi permetterà di avere un backup in tempo reale dei tuoi nuovi dati di presentazione nel vostro account 3rd party.

     

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    Unfortunately, when you delete a submission, it is permanent and irreversible. The data is owned by the user, with that, we do not create copies of it once deleted. It is remove or deleted in our servers.

    If you have setup a notification to send a copy of the submission in your email, you can use that as a reference. 

    Another way is to check your form's email history, you can also check the submission data from there. Here's a guide that you can follow: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    I hope that helps. I strongly suggest taking advantage of the following integrations in case of accidental deletion of data:

    Automatically send the submission data on a Google Spreadsheet: http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet 

    Upload PDF submissions and the file uploads automatically in your Google Drive account: http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive 

    Upload PDF submissions and the file uploads automatically in your Dropbox account: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    Those integrations will allow you to have a real-time backup of your new submission data in your 3rd party accounts.