What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I upgrade/downgrade anytime?

    Asked by waqas Zia on February 08, 2017 at 06:08 AM

    hi if i purchase silver plan and then i want to downgrade to bronze can i do that

  • Profile Image
    JotForm Support

    Answered by Jim_R on February 08, 2017 at 06:24 AM

    Hey Waqas, you may upgrade, downgrade, or cancel your subscription anytime you see fit.

    Here's a snippet from our Pricing Page:

    Cancel Anytime

    JotForm is a recurring subscription service. You may upgrade or downgrade your service at any time. To change your subscription level, visit your billing page and select your new plan. To shut down your account and delete all of your information, please email support@jotform.com with “Cancel My Account” in the subject line.