What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do my forms keeps getting disabled?

    Asked by Horris on February 08, 2017 at 09:12 AM

    Everytime a make a form and add it to my website it gets disabled.

    Page URL:

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    JotForm Support

    Answered by candy on February 08, 2017 at 10:18 AM


    We're sorry for the inconvenience you have.

    I have checked your account and I have seen that your account has been auto-suspended by our automatic anti-phishing detection system as you have requested username from users as the following screenshot:



    You are not allowed to collect any kind of credentials in your forms. So that, this situation violated our Term Of Use


    So, I had to delete this forbidden field from your form and re-activated your account again.


    Thank you for your understanding.