What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I currently use an application form that works everywhere but an Ipad

    Asked by Bethchoike on February 08, 2017 at 09:17 AM

    The Ipad version overlaps information but on an iphone or android phone it looks fine.  

     

    We currently use the free phone if I were to upgrade to something else would there be more support as far as helping to make sure our form works on all platforms and support to prevent it from erroring? 

     

     

    Page URL:
    www.rsstrailerrepair.com

    Screenshot
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    JotForm Support

    Answered by BDAVID on February 08, 2017 at 10:48 AM

    Inject the following code to fix the problem on iPad view:

    @media only screen and (min-device-width : 768px) and (max-device-width : 1024px) and (orientation : portrait) { 

    .form-textarea,.form-textbox,.form-dropdown{

    width: 100% !important;

    }

    .form-input {

    width: 100% !important;

    }

    .form-all{

    width: 98% !important;

    }

      #id_31,#id_34{

    width: 100% !important;

    }

    #id_30,#id_27,#id_108,#id_14,#id_92{

    width: 40% !important;

    }

    #id_15,#id_93{

        margin-right: 50% !important;

        width: 40% !important;

    }

    }

    Example:

    Let us know if you need more help, we will be glad to assist you.

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    Answered by Bethchoike on February 08, 2017 at 11:45 AM
    It started out ok but when I started filling out the form it tabbed right and now I can’t get it to go back left to see the questions.

    ...
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    JotForm Support

    Answered by BDAVID on February 08, 2017 at 12:23 PM

    Could you share a screenshot to see what you mean? If the provided code makes it worse, please remove it.

  • Profile Image

    Answered by Bethchoike on February 08, 2017 at 12:46 PM
    See attached


    ...
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    JotForm Support

    Answered by BDAVID on February 08, 2017 at 01:22 PM

    Your screenshot did not post, make sure to load the link of this thread in your browser first: https://www.jotform.com/answers/1060269 

    Then upload the screenshot as shown on this guide: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum