What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem accessing my account.

    Asked by Alejandro Abad  on February 08, 2017 at 11:16 AM
    Hello, I can not access my account correctly, I do not know what problem there is. I have reset the password twice and once I reset it, I go out and re-enter and it tells me this error. "Due to terms of violation, your account has been suspended. It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue. OKAY" I await your answer and solution.Thank you.
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    JotForm Support

    Answered by Welvin on February 08, 2017 at 12:36 PM

    Your form has been flagged down as a phishing one. The term "hacker" triggered the auto suspension. Technically, there's nothing wrong with the form so I have reactivated your account. Please check again.