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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When forwarding an email... why have I "reached my limit"?

    Asked by lydiafund on June 10, 2012 at 04:23 PM

    Trying to get a form to work and someone submitted an application, which at the time was going no where... So the application is setting in your Submit file.  I try to "forward it to my new email so we can get the information where we can use it, but is says now that I have "opps, you have reached your limit?"  What does that mean?  Limit for what?  Fowrarding or maximum number of Notifications?



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    Answered by gori-mathew on June 10, 2012 at 04:34 PM

    Hi Deb;

    We are sorry for inconvenience caused.Please lets know the username and email of account displaying overlimit status.

    Please note that each account in jotform has allocated quota limit on number of forms that can be submitted. Once this limit is reached i.e 100 forms submissions for Free account, the forms are disabled and cannot receive any further submission. Therefore there are two options; either wait to have forms reset at 1st day of next month or upgrade to higher level account to enjoy more form allocation quota.

    For more details check on our pricing policy link; http://www.jotform.com/pricing/

    Lets know if you need further assistance.

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    JotForm Support

    Answered by abajan on June 10, 2012 at 05:57 PM

    Hi Deb

    Are you by any chance alluding to the error message discussed in this thread?