What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We had customers order off the JotForm before we had a bank account linked to square.. where did that money go?

    Asked by Victoria   on February 08, 2017 at 12:00 PM
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    JotForm Support

    Answered by Nik_C on February 08, 2017 at 01:17 PM

    I checked your form and I saw that there were some payments there. Did you check your Square account? Since you integrated Square and all payments are processed by them actually.

    If you need any further help from our side please let us know.

    Thank you!