Norton AntiVirus declared my form as a dangerous website

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    philbyuk
    Asked on February 08, 2017 at 12:13 PM

    I've just re-enabled a form and a few (not all) users who have linked to the form (or clicked on a provided link) have said that they get a message from their Norton AV saying you are a "dangerous website".  Why is this?

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    AIDAN
    Answered on February 08, 2017 at 01:20 PM

    Hi, thank you for contacting us.

    First of all let me reassure you that our service in itself is very secure, and clean of any malware.

    With that said, could you please provide us with more information such as the form ID or URL, and the information that Norton AV reported? That would allow us to shed some light on it, as AntiVirus solutions are known to produce false positives in some cases.

    Thank you in advance. We're awaiting your reply.