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Why is the sub account not receiving notification emails about submissions?Asked by lubeznikcenter on February 08, 2017 at 12:23 PM
We have a main account and a sub account that an intern uses. We have not been receiving emails on that email despite it being added to the account and having full access to the forms.
Adding a Subuser will only allow you to offer these 2 privileges:
1. Edit forms
2. View submissions
Your Subuser won't receive email notifications unless you add him/her as a recipient. Basically, you can add anyone as another recipient if needed.
Just head over to your FORM BUILDER > click SETTINGS at the top > EMAILS on the left > RECIPIENTS tab > then add his/her email to the RECIPIENT EMAILS section and SAVE.