- lubeznikcenterAsked on February 08, 2017 at 12:23 PM
We have a main account and a sub account that an intern uses. We have not been receiving emails on that email despite it being added to the account and having full access to the forms.
- JotForm SupportJim_RAnswered on February 08, 2017 at 01:36 PM
Adding a Subuser will only allow you to offer these 2 privileges:
1. Edit forms
2. View submissions
Your Subuser won't receive email notifications unless you add him/her as a recipient. Basically, you can add anyone as another recipient if needed.
Just head over to your FORM BUILDER > click SETTINGS at the top > EMAILS on the left > RECIPIENTS tab > then add his/her email to the RECIPIENT EMAILS section and SAVE.