Conditional page skip is not working correctly on my form

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    Asked on February 08, 2017 at 12:31 PM


    I'm having trouble fixing a problem with the conditions on my Conference Awards form. The option "none - ready to submit" on my 'travel assistance' page cycles back to the wrong page instead of going to the last page to submit. I've tried deleting the condition entirely and starting over but I  just can't seem to fix the issue. Please let me know what other info you might need to help problem solve this issue.



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    Answered on February 08, 2017 at 01:56 PM


    I have checked your JotForm and see that it is looping between 2 pages because of the following conditions on the form.

    Since the form is having two sections, you may skip the pages based on the field displayed below:

    You may set the conditions for this field as shown in the screenshot:

    So, the field 'Please select one of the following to start the application process:' can be removed.

    Here is the cloned version of your JotForm with the changes to the conditions above.

    You may clone the form to your account to see how it works. Let us know if you need any further assistance. We will be happy to assist.