Conditional page skip is not working correctly on my form

  • amytackitt
    Asked on February 8, 2017 at 12:31 PM

    Hello,

    I'm having trouble fixing a problem with the conditions on my Conference Awards form. The option "none - ready to submit" on my 'travel assistance' page cycles back to the wrong page instead of going to the last page to submit. I've tried deleting the condition entirely and starting over but I  just can't seem to fix the issue. Please let me know what other info you might need to help problem solve this issue.

    Thanks,

    Amy

    Page URL: https://form.jotform.com/70296586170159
  • Kiran Support Team Lead
    Replied on February 8, 2017 at 1:56 PM

     

    I have checked your JotForm and see that it is looping between 2 pages because of the following conditions on the form.

    Conditional page skip is not working correctly on my form Image 1 Screenshot 40

    Since the form is having two sections, you may skip the pages based on the field displayed below:

    Conditional page skip is not working correctly on my form Image 2 Screenshot 51

    You may set the conditions for this field as shown in the screenshot:

    Conditional page skip is not working correctly on my form Image 3 Screenshot 62

    So, the field 'Please select one of the following to start the application process:' can be removed.

    Here is the cloned version of your JotForm with the changes to the conditions above.

    https://form.jotform.com/70385544711961

    You may clone the form to your account to see how it works. Let us know if you need any further assistance. We will be happy to assist.