What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Non profit account and PayPal question

    Asked by hope4144 on February 08, 2017 at 12:36 PM

    I would like to change my existing account to a non-profit account- is there a way to do that?

    Also- how do I add the Paypal symbol to my form? When using the widget the symbol doesn't show on my form and it makes it confusing.

    Thank you

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 08, 2017 at 01:54 PM

    You need to apply to nonprofit discount. Here's the link: https://www.jotform.com/nonprofit/pricing/.

    After applying, give us up to 24 hrs to process the request. Upon approval, you should get an email that looks like the image below:

    If the application is approved, you can request to switch your regular paid plans to the nonprofit 50% discount.


    Hope that helps. Let us know if you have any question. Thank you.

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 08, 2017 at 01:55 PM


    I have moved your other question to a new thread so we can properly assist you. Here's the URL thread: https://www.jotform.com/answers/1060644


    Please wait for our response shortly. Thank you.