Unable to import PDF form.

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    Asked on February 08, 2017 at 01:49 PM



    I got this email back almost immediately:

    Oops, Import Failed!


    Unfortunately, we were not able
    to complete your PDF Form. 

    Contact Us About This

    Simply reply to this email. 


    When I replied asking why not, I got a bounce back

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    Answered on February 08, 2017 at 01:52 PM

    Are you trying to import a FormsCentral Fillable PDF form? Please note that this tools is meant for FormsCentral only: https://www.jotform.com/adobe-formscentral-alternative/ 

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    Answered on February 08, 2017 at 01:54 PM


    I have a ready made pdf fillable form and I'd like to upload it to jotform so I can embed it etc.. how can I do that?

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    Answered on February 08, 2017 at 03:02 PM

    If that fillable PDF is a FormsCentral form, then follow this guide: https://www.jotform.com/help/340-How-to-Import-Adobe-FormsCentral-PDF-Forms-to-JotForm

    If it is not from FormsCentral, then it won't work. Let us know if you have more questions.

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    Answered on April 10, 2017 at 07:58 PM

    Hello, I am having the same issue. Does this mean that if the form was not from Form Central then I have to recreate the form from scratch?

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    Answered on April 10, 2017 at 09:41 PM


    I noticed that you have opened another thread with the same question. You can find your other thread here: https://support.jotform.com/answers/1116066 where I have already answered your question.