What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paypal Pro JotForm integration error. Unable to verify credentials.

    Asked by CMorganwW on February 08, 2017 at 01:54 PM

    I'm trying to verify my PayPal Pro credentials, but having no success when I enter the information in the wizard for that widget. I currently have a paid PayPal Pro account.

    Can you help me with me issue?

    Page URL:
    https://www.aircharteraircraft.com/sell-your-aircharter-aircraft/

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    JotForm Support

    Answered by jonathan on February 08, 2017 at 03:15 PM

    I reviewed the settings of your payment form https://www.jotform.us/form/70095380090149 but I don't see the Paypal PRO gateway credentials setup on the form yet.

     

    Please refer also to the annotation below wherein it was mentioned that the credential must be a paid Paypal Website Payment Pro subscription account.

    Let us know if you were still not able to make the account work.