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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The entire form doesn't print

    Asked by Cbennyi on February 08, 2017 at 02:03 PM

    When I open a signed form, the heading on the for doesn't show up. Although I don't plan to print the signed forms, they from are liability waivers and I may need to print them  if a problem arises. 

    Screenshot
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    JotForm Support

    Answered by Kevin_G on February 08, 2017 at 03:11 PM

    Headers and static text are not included by default when you print your form as PDF from the submissions page, but you can include them by following this guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF 

    Hope this helps. 

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    Answered by Cbennyi on February 08, 2017 at 04:46 PM
    Thank you for your help, however when I follow these direction all I see when I click setting is theis: On Feb 8, 2017, at 12:11 PM, JotForm wrote:
    ...
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    JotForm Support

    Answered by Kevin_G on February 08, 2017 at 05:09 PM

    I'm not sure if you tried to provide a screenshot about what you got when checked the option, but it did not reach this thread so I would suggest you to please follow this guide to upload it: How-to-add-screenshots-images-to-questions-in-support-forum

    Also, this is how the header should show in your submission when you enable it: 

    This should also be included when you download the PDF report of a submission, you could also try resetting it to get the text added and then simply customize the fields included. 

    Do let us know how it goes.