The entire form doesn't print

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    Cbennyi
    Asked on February 08, 2017 at 02:03 PM

    When I open a signed form, the heading on the for doesn't show up. Although I don't plan to print the signed forms, they from are liability waivers and I may need to print them  if a problem arises. 

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    Kevin_G
    Answered on February 08, 2017 at 03:11 PM

    Headers and static text are not included by default when you print your form as PDF from the submissions page, but you can include them by following this guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF 

    Hope this helps. 

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    Cbennyi
    Answered on February 08, 2017 at 04:46 PM
    Thank you for your help, however when I follow these direction all I see when I click setting is theis: On Feb 8, 2017, at 12:11 PM, JotForm wrote:
    ...
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    Kevin_G
    Answered on February 08, 2017 at 05:09 PM

    I'm not sure if you tried to provide a screenshot about what you got when checked the option, but it did not reach this thread so I would suggest you to please follow this guide to upload it: How-to-add-screenshots-images-to-questions-in-support-forum

    Also, this is how the header should show in your submission when you enable it: 

    This should also be included when you download the PDF report of a submission, you could also try resetting it to get the text added and then simply customize the fields included. 

    Do let us know how it goes.