Ability to duplicate email notifications and autoresponders

  • kateYPB
    Asked on February 8, 2017 at 2:42 PM

    I didn't see a way, but it would be an awesome feature. 

  • KadeJM
    Replied on February 8, 2017 at 3:45 PM

    Thanks for the feedback about duplicating autoresponders.

    Currently, as far as I know the only way to duplicate it is to either duplicate the field in the formbuilder or to manually add a second autoresponder in the emails area.

    Is your intention something along the lines of this to speed the process or if you wanted to change one setting in it quickly but use the same from it's point of origin?

    If you'd like, we can gladly open up a feature request for such but, I would like to understand how this would help benefit your workflow?

  • kateYPB
    Replied on February 8, 2017 at 4:45 PM
    For example, one of our forms is a registration page for an event that has 5 possible locations/dates. We have autoresponders customized to each date/event depending on which one you choose. It would have been great if I could have just duplicated the original autoresponder message and updated the date/location instead of copy and pasting the info into a new autoresponder.
    Kate D. Kelly
    Phone: 203.253.0579
    Assistant to Erin Owen
    ErinOwen.com
    [This message was sent from my iPhone. Please excuse my brevity and typos. The keys are small, my thumbs are not.]
    ...
  • Elton Support Team Lead
    Replied on February 8, 2017 at 5:27 PM

    It is not possible to duplicate email notifications or autoresponders. You will have to copy-paste them for now which is actually not that difficult to do :)

    However, we definitely understand your point here and it is actually pretty easy to just duplicate them instead of doing the copy-paste way. With that, we have raised this as a feature request so it will be considered in the future.

    Regards!

  • Rose
    Replied on May 3, 2017 at 8:51 AM

    Thank you for reporting us this.

    Please note that this feature is available now. You just need to click duplicate button. After that, these two notifications will be identical. 

    Ability to duplicate email notifications and autoresponders Image 1 Screenshot 30

    Ability to duplicate email notifications and autoresponders Image 2 Screenshot 41

    If you have more questions, please feel free to contact us.