Email address in bounce list.

  • Marianne25
    Asked on February 8, 2017 at 2:44 PM

    Hi -- when I logged in I received a notice that my email address is bad.  That is and always has been my email address

    justtravelin@verizon.net

     

    So I am not sure what that means.

    Thank you.

    Marianne

    914-420-2091

  • David JotForm Support Manager
    Replied on February 8, 2017 at 3:43 PM

    Your email address went to bounce list, because our notifications are being rejected by your email service provider. Please check your spam folder, and if you find any JotForm email mark it as NOT SPAM.

    Also, white-list our IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 

    Let us know if you need more help.