What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Did I automatically get V4?

    Asked by RDerke on February 08, 2017 at 04:21 PM
    And did I automatically get V4? I don’t recall that I clicked to make the change.
    v4
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    JotForm Support

    Answered by jonathan on February 08, 2017 at 04:26 PM

    It is not automatically applied on the account. It could be possible you have unknowingly clicked on one of the pop up that trigger your Form Builder to use the JotForm V4 instead.

    You can just reset it and go back to previous version 3.

    https://www.jotform.com/myaccount/settings

     

     

  • Profile Image

    Answered by RDerke on February 08, 2017 at 05:46 PM
    Thanks for your reply. If I reset it, will I lose any information? I like some features of V4 but have to work on getting images into the forms.
    Rae Derke
    NEW YORK YACHT CLUB
    Special Events
    37 West 44th Street
    New York, NY 10036
    Tel: 212-201-4336
    Fax: 646-218-3353
    derker@nyyc.org
    www.nyyc.org
    [NYYC_Burgee]
    ...
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    JotForm Support

    Answered by Kiran on February 08, 2017 at 08:50 PM

    Please be noted that the change is applied to the form builder interface only. The information on the form or form submission data will not be affected by this change.

    I like some features of V4 but have to work on getting images into the forms.

    Are you referring to the image wizard in the V4 form builder? If so, you can add the Image field by clicking on Add Form Element button on the left side and change the image from the Properties tab.

    Let us know if you are referring something different. We will be happy to assist.