Is there a way to offer a different shipping charges based on countries?

  • ponyexpress
    Asked on February 8, 2017 at 4:28 PM
    is there a way to only have certain countries on the countries drop down menu also is there a way to offer different shipping charges for different countries right on the form
  • Elton Support Team Lead
    Replied on February 8, 2017 at 5:09 PM

    If you are using an address field, it is not possible to remove countries in the country dropdown field. However, you can use a regular dropdown field and define the options you want.

    Is there a way to offer a different shipping charges based on countries? Image 1 Screenshot 20

    --

    About the shipping, this is not possible in the payment field but it is possible to add tax by country. 

    Here's how to enable shipping option in the payment field https://www.jotform.com/help/304-How-to-Add-Shipping-Cost-to-Payment-Forms.

    And the tax option https://www.jotform.com/help/296-How-to-Add-Tax-to-Your-Payment-Form.

    However, there may be a workaround to achieve the shipping charges per country the way you want it using calculation widget and a country dropdown option. We can assist you with this if you want to try this route.

  • ponyexpress
    Replied on February 8, 2017 at 6:01 PM

    ok I'm still a bit confused and i also made each item on my form 4 dollars shipping and then each additional one 1.50 so I'm not sure why if i click on one and then the next one i am getting multiples of 4. how can i fix this as well. thank you i will look at what you wrote there. i also am missing my submit button now that i have added another element to the form its made it longer 

  • ponyexpress
    Replied on February 8, 2017 at 6:30 PM

    yes I'm going to need someone to help me code this shipping thing because i am not good with numbers and what you wrote about it doesn't make sense to me

  • ponyexpress
    Replied on February 8, 2017 at 6:37 PM

    i also tried doing a coupon with giving 50 % off coupon but it isn't working 

  • Elton Support Team Lead
    Replied on February 8, 2017 at 9:42 PM

    You have to define those in your shipping. If you want 1.5 additional, enter those on the additional cost column.

    Example:

    Is there a way to offer a different shipping charges based on countries? Image 1 Screenshot 30

    As a result:

    Is there a way to offer a different shipping charges based on countries? Image 2 Screenshot 41

    Please check this guide for the coupon code http://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form

  • ponyexpress
    Replied on February 8, 2017 at 9:56 PM

    Sorry the above response is from me I thought I was logged in ,and the coupon does not work for me properly. I'm not even sure what to do. I wanted to do 4$ a print but if you order more than one I wanted to do 1.50 for each additional print. 

  • Ian
    Replied on February 9, 2017 at 1:03 AM

    If I understand you correctly, you did not make change as suggested by by colleague in his previous response

    Is there a way to offer a different shipping charges based on countries? Image 1 Screenshot 30

    Here is the resultant output after changing all the marked values to 1.5

    Is there a way to offer a different shipping charges based on countries? Image 2 Screenshot 41

    Let me know if we are not on the same page.

  • ponyexpress
    Replied on February 9, 2017 at 2:02 PM

    hey. I'm not sure because what i am trying to do is say someone wants one black cat and one orange cat and one bakck and white cat. so that is three prints. i wanted to give a discount say the first print will be 4 dollars shipping, then the next print will cost just another 1.50 and then the next one will be another 1.50. so if a person orders three prints in the same order for shipping they won't be paying 4 plus 4 plus 4 they will be paying 4 plus 1.50 plus 1.50

     

    so i was unsure how to code that . as i did try doing 1.50 as the additional cost per item but that only seems to work if the person orders multiples of the same item. aka 4 black and white cat prints 

  • Welvin Support Team Lead
    Replied on February 9, 2017 at 3:56 PM

    The additional item cost is for the same item that is being selected. I'm sorry, but the function that you are looking for is not possible in the payment integration.

    Let me try the sub product option and special pricing. I'll let you know. 

  • ponyexpress
    Replied on February 9, 2017 at 4:09 PM

    awesome thank you. i also tried to code it using the coupon area but it didn't seem to work 

  • Welvin Support Team Lead
    Replied on February 9, 2017 at 4:10 PM

    Are you charging one "four" only whatever item is selected and how many other items are selected? Maybe, you can just put it as another product item with 0 as the product price then add a shipping that cost 4 USD. Then the main items at 1.50 per item. 

    See this form: https://www.jotform.com/70395984665978

    Let me know if this works for you.