What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem sharing the survey.

    Asked by smcklin on February 08, 2017 at 05:50 PM

    I've created a survey and published it, but when i share the link it requires the user to create a JotForm account.  What's going on?


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    JotForm Support

    Answered by Chriistian on February 08, 2017 at 08:55 PM

    Users should be able to fill in a form without creating a Jotform account. I cloned your form and sent a test submission. I was able to do so without having to login to my jotform account.

    Is the link that you shared here the same link that you shared to your users? Was there a specific message when you encountered this issue? Can you please send us a screenshot of this? Here's how: How to add screenshots/images to questions to the support forum?

    I will wait for your response.