Is there a way we can prevent the blacklisting

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    Asked on February 08, 2017 at 11:12 PM

    Is there a way we can prevent the blacklisting.  It seems to be happening like once every two weeks.  



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    Answered on February 09, 2017 at 01:18 AM

    Sorry for the inconvenience.

    To prevent bouncing related issues, please see this guide: How to Prevent Email Bouncing Related Issues.

    We highly recommend users to set up SMTP sender on their form to have more control over the emails. Here's a guide on How to Setup SMTP for a Form.

    If issue still persist, please try to contact your email provider and ask them to whitelist JotForm email address. You can find JotForm Email addresses in this guide: Whitelisting JotMails IP Addresses.