What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't get into my account. My form stopped working on my website

    Asked by MikeTheut on February 09, 2017 at 12:16 AM Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 09, 2017 at 01:55 AM


    I checked your website where the form is embedded and it is working properly. I also did a test submission and it went successfully. 

    Upon checking, your account is in good condition. The username MikeTheut is registered to the email address captmike@core.com. Please request for a reset password if you are unable to login to your account. Go to this link and click the forgot password: 


    If you have any questions or need further assistance, please contact us again.

    Thank you.