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ernestoyugiAsked on February 9, 2017 at 2:55 AM
https://www.jotform.com//?formID=41221288089557 fot sending form not sending emails after submit
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omerorkun JotForm Data ScientistReplied on February 9, 2017 at 3:10 AM
Hi,
I have checked your email account and found out that it is in the bounce list. That is why you have been unable to receive notifications.
I have removed it off the list and you should be able to receive emails from JotForm as of now. You can also check whether your email account is in the bounce list or not. You can even remove it if it somehow is in the list. Please read our guide about how:
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
In order to prevent further issues related with bouncing please read another guide of ours here:
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
You might also consider whitelisting our IPs:
https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Please contact us again if you need any further assistance.