- websupAsked on February 09, 2017 at 04:15 AM
I can't seem to change the sender name. It displays Jotform as the sender. (the email should still be email@example.com)
I found an old support ticket for this, but it's from 2012 and it looks like you changed the interface since then so I can't really figure it out. https://www.jotform.com/answers/134021-how-do-I-change-the-sender-name-on-the-form#1
- JotForm SupportMike_GAnswered on February 09, 2017 at 04:31 AM
You can change the Sender Name of Autoresponder Emails from the email wizard under "Recipients" tab. You can type any name/text in the field provided.
As for the Notification Emails, it can also be changed from the email wizard and also under "Recipients" tab, however, it is a drop-down that lists all the possible fields that can contain a possible sender name.
I hope this helps. If you have other questions regarding this, please feel free to contact us again anytime.
- JotForm SupportChriistianAnswered on February 09, 2017 at 05:03 AM
- JotForm SupportowenAnswered on February 09, 2017 at 05:44 AM
On behalf of my colleague, you're welcome. We're glad to see that it's working now.
Thank you for contacting us :)