What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my account is disabled?

    Asked by bernatpalou on February 09, 2017 at 05:39 AM

    Once I open the link, the site says "Form not found. This form is disabled". I've just clone it and adapt from an old one, and this is the first time I have such trouble?

    Any advice?


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    JotForm Support

    Answered by Nik_C on February 09, 2017 at 05:45 AM

    Your account was auto-suspended. And that happens by our anti-phishing system that detects and disables suspicious forms. I reviewed your form and confirmed that it is not used for phishing activities so I enabled your account.

    We're sorry for this inconvenience.

    If you have any further questions please let us know.

    Thank you!