V4 Form Builder shows a blank page

  • Justinstamatic
    Asked on February 9, 2017 at 7:23 AM

    Hi, running Mac Sierra and using Chrome browser... when I go to edit my forms - all of them, I get a blank browser, not the form builder???

    Page URL: https://form.jotformeu.com/51474934680361
  • Support_Management Jotform Support
    Replied on February 9, 2017 at 8:18 AM

    Hello, I went inside your account and was able to load this form inside our V4 Form Builder just fine. Here's how it looked like from my perspective:

    V4 Form Builder shows a blank page Image 1 Screenshot 20

    I also used Chrome but I used Chrome Incognito in my test. Can you try loading incognito and check it from there?

    If it works, then it's possibly a caching issue. Just clear your Chrome's cache and cookies to fix it.