What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    V4 Form Builder shows a blank page

    Asked by Justinstamatic on February 09, 2017 at 07:23 AM

    Hi, running Mac Sierra and using Chrome browser... when I go to edit my forms - all of them, I get a blank browser, not the form builder???

    Page URL:
    https://form.jotformeu.com/51474934680361

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    JotForm Support

    Answered by Jim_R on February 09, 2017 at 08:18 AM

    Hello, I went inside your account and was able to load this form inside our V4 Form Builder just fine. Here's how it looked like from my perspective:

    I also used Chrome but I used Chrome Incognito in my test. Can you try loading incognito and check it from there?

    If it works, then it's possibly a caching issue. Just clear your Chrome's cache and cookies to fix it.