What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why am i not receiving any emails for any of my forms

    Asked by geezella on June 11, 2012 at 10:07 AM

    i have set up three forms for my website and all three are to go to 3 different emails, but im not receiving any emails for any forms.

    the emails are geezella@gigitclothing.com, returns@gigitclothing.com, promo@gigitclothing.com,

    but none of them are getting any emails

    Page URL:

  • Profile Image

    Answered by pinoytech on June 11, 2012 at 12:07 PM


    As I've check your form I found out that you only use geezella@gigitclothing.com as Recipient Email of your 'Contact Form'. However, Can you please try to change your Sender Email of notification to noreply@jotform.com

    Hope you find this helpful and if the said issue still persist, do let us know so we can further assist you.

    Thank you!