Background image gets cut off, halfway down the screen.

  • gracelandanimalrescue
    Asked on February 9, 2017 at 9:30 AM

    Hi, 

     

    When editing my forms, they look how I want them to.  However, when I view the form outside of the editing suite, the background image/theme gets chopped off, part way down the screen.  

    how can I fix this?

  • Kevin Support Team Lead
    Replied on February 9, 2017 at 10:56 AM

    To resolve this, pelase open the designer: 

    Background image gets cut off, halfway down the screen Screenshot 40

    Click on the advanced designer button: 

    Background image gets cut off, halfway down the screen Screenshot 51

    Once there, go to the background image section and mark the option "Fixed" this way the image will not be displayed cut off and will stay in the same place while scrolling on the form: 

    Background image gets cut off, halfway down the screen Screenshot 62

    Here's a sample about how it should work: https://form.jotform.com/70394764871972 

    Hope this helps.