What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot edit submitted forms.

    Asked by garzahs on February 09, 2017 at 10:17 AM

    I cannot edit the submissions anymore. I was able to edit before, and now I cannot open and edit any file. 

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    JotForm Support

    Answered by david on February 09, 2017 at 11:55 AM

    I checked your form and was able to open and edit submissions.  Let us know if you are still unable to do so on your end and we will take another look.  At this time though, you should be able to edit your submissions.

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    Answered by garzahs on February 09, 2017 at 01:39 PM

    I just noticed I had the form Disabled, and because of that I cannot edit a submission. Thanks!